This Cookies Policy explains how Butterflai (“we”, “us”, “our”) uses cookies and similar tracking technologies when you visit our website www.butterflai.eu and our Help Center at help-center.butterflai.eu. It should be read together with our Privacy Policy.
What Are Cookies?
Cookies are small text files placed on your device (computer, tablet, or phone) when you visit a website. They allow the site to recognise your device and remember information about your visit, such as your preferences or the pages you viewed. Similar technologies such as pixels, local storage, and tags work in comparable ways and are referred to collectively as “cookies” in this policy.
Categories of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for the operation of our website and services. They enable core functionality such as page navigation, security, and storing your cookie preferences. The site cannot function properly without them, and they do not require your consent.
Preference (Functional) Cookies
These cookies remember choices you make — for example your language or region — to provide a more personalised experience. They are only set with your consent.
Statistics (Analytics) Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We use this data to improve performance, identify errors, and refine content. They are only set with your consent.
Marketing Cookies
These cookies are used to deliver relevant content and measure the effectiveness of marketing campaigns. They may be set by us or by third-party providers whose services we use. They are only set with your consent.
Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. These providers act as data processors and are bound by Data Processing Agreements. The main third parties we rely on are:
- Cookiebot (Usercentrics A/S) — our Consent Management Platform, which records and stores your cookie preferences. Cookie names begin with
CookieConsent. Further information: cookiebot.com/en/privacy-policy. - Google Tag Manager & Google Analytics (Google Ireland Ltd.) — used to measure website traffic and usage. Cookie names include
_ga,_ga_*, and_gid. Further information: policies.google.com/privacy. - Intercom (Intercom, Inc.) — powers our Help Center and customer messaging. Cookie names include
intercom-id-*,intercom-session-*, andintercom-device-id-*. Intercom’s Data Processing Agreement is at intercom.com/legal/data-processing-agreement and its sub-processors are listed at intercom.com/legal/subprocessors-list. - Cloudflare (Cloudflare, Inc.) — provides security, caching, and DDoS protection. Cookie names include
__cf_bmandcf_clearance, which are classed as strictly necessary for secure delivery of the site.
Where personal data is transferred outside the European Economic Area, such transfers are governed by the European Commission’s Standard Contractual Clauses and, where applicable, supplementary measures, to ensure an adequate level of protection.
How to Manage Your Consent
When you first visit our website, a cookie banner asks for your consent to the use of non-essential cookies. You can accept all, reject all, or choose which categories to allow. You can change or withdraw your consent at any time by clicking the cookie settings icon on any page of our site, or by adjusting your browser settings to block or delete cookies. Withdrawing consent will not affect the lawfulness of any processing already carried out.
Changes to This Policy
We may update this Cookies Policy from time to time to reflect changes in the cookies we use or in applicable law. The current version will always be available on this page, with the last-updated date shown below.
Contact Us
If you have any questions about this Cookies Policy or our use of cookies, please contact us at:
Email: [email protected]
Address: 25is Martiou 83 Street, Peristeri 12132, Athens, Greece
This Cookies Policy was last updated on 17/04/2026.